FAQ
To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at kartfare14@gmail.com.
Q. Where do you ship from?
A. We ship from our partnered warehouses in Delhi/Haryana. Therefore, please anticipate your items may be shipped separately (if you order more than one item) as different factories specialize in various areas of manufacturing.
Q. How long will it take for my items to arrive?
A. Typically, it will take 3-7 business days for all orders to reach your doorstep. Shipping times can vary from product to product based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. You can expect to receive your tracking number within 1-2 business days.
Q. Where can I place an order from?
A. You can place an order from anywhere in India, depending on the availability of delivery to your postal code. You can easily check delivery availability in your region by entering your postal code on the product page or at the checkout.
Q. Where is your company located?
A. We operate as an online website managed by a team based in New Delhi.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number immediately after placing their orders. Please contact us if you do not receive one within 24 hours.
Q. Whom can I contact if I encounter an issue with my order?
A. For any concerns or problems with your order, please don’t hesitate to reach out to our customer support team at kartfare14@gmail.com.
Q. How can I make a payment?
A. We accept all major Credit and Debit Cards, including Visa and Mastercard.
Q. Is the checkout on this site safe and secure?
A. Rest assured, our checkout process is safe and secure. Your information is handled with the utmost care.
Q. If I enter my email address, will you sell my information?
A. We value your privacy and do not sell our customers’ information. Your email address is solely used for follow-up communication and to send newsletters about our promotions and coupons for discounts.